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August 18, 2024

Why Your Campaigns on Facebook, Google, and Amazon Ads Aren't Spending or Working as Expected

You've meticulously planned your campaigns on Facebook, Google, and Amazon Ads. The budgets are set, targeting parameters seem spot on, and your ads are ready to capture attention. But for some reason, your campaigns aren’t spending their budgets or delivering the results you expected. What’s happening behind the scenes that’s stopping these campaigns from performing as they should?

Many advertisers have been there—watching their campaigns stall while the clock ticks away. What’s the root cause? Let’s explore why your campaigns on these platforms might not be performing and, more importantly, what you can do to fix them. From low bids and targeting issues to creative fatigue and audience overlap, there are many potential obstacles to be aware of.

Facebook Ads: Why Your Budget Isn’t Spending

Facebook Ads can be a powerful tool, but the platform’s auction system requires balance. To understand why your Facebook campaign might not be spending the allocated budget, you need to consider the mechanics of the auction process, the quality of your ads, and the behavior of your audience.

Imagine you’ve created a compelling ad for a new skincare product, and yet the results just aren’t coming through. Your campaign might not be spending because of a number of reasons.

Competitive Bidding and Low Manual Bids

If your bids are too low, Facebook may not give your ads enough exposure. You’re essentially entering a marketplace where every advertiser is competing for the same audience, and if your bid isn’t competitive, your ad might not win enough auctions to reach your audience.

Take a retailer promoting winter jackets during the cold season. The competition for ad space is high, and their bid is too low. As a result, their ads fail to break through the noise, meaning the budget goes unspent. The solution here is simple: increase your bid incrementally during peak periods to make sure your ads are part of the conversation.

Low-Quality Ads and User Experience

Facebook's algorithm also takes the quality of your ads into consideration. If users react negatively to your ads—perhaps by hiding them or reporting them as irrelevant—your ads might be shown less frequently.

Think about a scenario where a skincare brand promises "miraculous overnight results." Users quickly catch on to the exaggerated claims, and soon, the ad suffers from reduced delivery. The solution here is to align your ad messaging with realistic expectations. Users are more likely to trust and engage with ads that are honest and transparent, which will lead to better performance over time.

Poor Landing Page Experience

Even if your ad catches the audience’s attention, what happens after they click? A slow, cluttered, or misleading landing page can result in a poor user experience. Facebook penalizes ads that lead to pages where users quickly bounce, negatively affecting your campaign’s reach.

Imagine a retailer promoting a product with a slow-loading landing page filled with irrelevant pop-ups. Users are likely to abandon the page quickly, signaling to Facebook that the page isn’t providing value, leading to reduced visibility of the ad. The fix? Optimize your landing page for speed and clarity. Ensure that it aligns with the promises made in your ad and delivers a smooth experience for users.

Audience Overlap and Narrow Targeting

Targeting too small or too narrow an audience can also restrict your campaign’s delivery. When your ads are shown to the same small group of users repeatedly, your audience becomes oversaturated, leading to diminishing returns.

A boutique retailer may focus their targeting too narrowly, perhaps only showing ads to a small age group in one location. While the targeting is precise, the pool of potential customers is simply too small to allow the campaign to scale. In this case, broadening the targeting slightly—by expanding location or demographic parameters—can significantly improve delivery.

Google Ads: Why Your Campaign Isn’t Spending

Google Ads operates in a similar auction-based environment but introduces different complexities in terms of bids, keyword choices, and ad quality. Just like Facebook, Google requires a balance between competitiveness and relevance for your ads to perform effectively.

Low Bids and Ad Rank

If your bids are set too low, especially for competitive keywords, your ad might not appear often enough to spend your budget. Google calculates ad rank based on bid, ad quality, and expected click-through rates. If any of these components are lacking, your ad could be buried in the search results.

For example, a retailer bidding on high-competition keywords like “office chairs” might not spend much of their budget if their bid is too low. The solution? Adjust your bids for competitive keywords, ensuring your ad has a fair chance of appearing where users will see it. Also, refine your ad copy and landing page experience to improve ad rank.

Narrow Keyword Selection and Low Search Volume

If you’re targeting only a small number of keywords—especially if they have low search volume—your campaign will struggle to reach enough people.

Picture a niche retailer using very specific keywords like “vintage fountain pens” to drive traffic. While this may be highly relevant, the search volume might be too low to generate significant ad spend. Adding broader keywords, such as “collectible pens” or “luxury writing instruments,” can help you reach more potential customers.

Amazon Ads: When Sales Don’t Match Expectations

Amazon presents a unique ecosystem for advertisers, offering immediate proximity to customers with high purchase intent. However, even here, there are several reasons why your ads may not be performing as expected.

Ineffective Keyword Strategies

Amazon relies heavily on keywords for targeting. Broad keywords may bring in traffic, but if that traffic isn’t relevant, it won’t convert. On the other hand, too narrow of a focus might result in low visibility.

Consider a retailer using broad keywords like “camping” in their Amazon ads. While the keyword attracts clicks, those visitors may not be interested in camping gear—they could be looking for camping recipes, for example. Switching to more specific keywords like “camping gear for families” or “lightweight tents” helps target the right audience and improves conversions.

Poor Campaign Structure and Segmentation

When you lump too many products into a single campaign, it becomes hard to track performance effectively. A business selling kitchen appliances, bedding, and furniture all in the same campaign will struggle to understand what’s working and what’s not. Segmenting your campaigns by product category allows you to tailor ads to specific audiences, leading to better performance and easier optimization.

Integrating Strategies Across Platforms

To truly maximize your digital advertising efforts, it’s important to integrate your strategies across Facebook, Google, and Amazon. Each platform caters to different stages of the buyer’s journey, and leveraging them together creates a more cohesive marketing approach.

For example, use Facebook Ads to build awareness, Google Ads to capture intent when users are searching for solutions, and Amazon Ads to close the sale when customers are ready to purchase. This creates a smooth journey from discovery to conversion, ensuring that you’re engaging your customers at every step.

Conclusion: Overcoming Common Campaign Challenges

Digital advertising can be complex, but understanding why your campaigns on Facebook, Google, and Amazon Ads aren’t spending or delivering as expected is the first step toward optimizing performance. Whether it’s adjusting bids, refining keywords, improving ad quality, or enhancing landing pages, small changes can have a big impact.

By diagnosing these common issues and making strategic adjustments, you’ll not only spend your budget more effectively but also drive better results across platforms. The key is to remain agile, continuously monitoring performance and fine-tuning your campaigns as needed. When done right, a well-managed campaign can not only spend efficiently but also generate meaningful, long-term business growth.

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